Privacy Policy

At Jhulki Clothing, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we use it. Please read this Privacy Policy to understand how we collect, use, and safeguard your data.

Scope of This Policy

This Policy applies when you use:

  • the Jhulki mobile application (including “Saakti – Jhulki on Wheels”, if shown on Play),

  • our websites: Jhulki.com, shop.jhulki.com, Jhulki.com/jhulki-on-wheels, onwheels.saakti.com,

  • the Saakti app and any other current or future websites/apps we own and control that link to this Policy (together, the “Services”).

Information We Collect

When you visit or shop at jhulki.com, we may collect:

  • Personal Details: Name, email, phone number, address.

  • Payment Info: Credit/debit card details, UPI ID (processed securely via trusted payment gateways; we do not store your card information).

  • Order Details: Products viewed, added to cart, or purchased.

  • Technical Data: IP address, browser type, device info, and site usage through cookies.

How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Improve your shopping experience.

  • Provide customer service and respond to inquiries.

  • Send updates, offers, or newsletters (only if you opt in).

  • Detect and prevent fraud or misuse.

Data Security

We use SSL encryption and secure payment gateways to protect your information. Access to your data is restricted to authorized personnel only.

We Never:

  • Sell or rent your personal data to third parties.

  • Share sensitive payment information.

Cookies

We use cookies to personalize your experience, remember your preferences, and track site performance. You can manage or disable cookies in your browser settings.

Email & SMS Communication

By signing up, you agree to receive order updates and promotional emails/SMS. You can opt out anytime using the unsubscribe link or by contacting us.

Your Rights

You can:

  • Request access to your personal data.

  • Ask for corrections or deletion of your data.

  • Withdraw your consent at any time.

Email us at support@jhulki.com for any privacy-related requests.

Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

We may use third-party tools such as analytics and payment gateways to enhance our services. These partners may have limited access to data only for performing their functions and are bound by confidentiality.

Children’s Privacy

Our services are not directed toward individuals under 13 years of age. We do not knowingly collect data from minors. If you believe a child has shared their information, please contact us for immediate deletion.